Return And Exchange Policy
We want you to be completely happy with your purchase. Your unworn,
unused item(s) may be returned or exchanged within 60 days of ship date.
Simply follow the guidelines below. Please note that items received
after 60 days of ship date will only be eligible for an exchange of the
same item in a different size. Any defective item or incorrect shipment
will be replaced at no shipping charge to you.
Returns
You can return unworn, unused items within 30 days of ship date for a
refund, less the original shipping and handling fees. The refund will
include the retail price paid, plus any applicable sales tax. Please
note that items received after 30 days of ship date will only be
eligible for an exchange of the same item in a different size. Returned
products must be in the unopened wrapping and in the original and
complete pack amount. Products that do not meet these standards will
not be refunded or shipped back to you.
The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card used on the original order.
On the back of your packing slip, note the reason(s) for the return. Enclose your packing slip with the item and ship to:
CBAA, MSU-IIT
Tibanga, Iligan City
9200
Please allow 10 business days after receipt in our warehouse for your return and refund to be processed. If your refund does not appear on your statement within four weeks or one billing cycle, please call +639285413516 or +639196760093 for further assistance.
The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card used on the original order.
On the back of your packing slip, note the reason(s) for the return. Enclose your packing slip with the item and ship to:
CBAA, MSU-IIT
Tibanga, Iligan City
9200
Please allow 10 business days after receipt in our warehouse for your return and refund to be processed. If your refund does not appear on your statement within four weeks or one billing cycle, please call +639285413516 or +639196760093 for further assistance.
Exchange
You can return unworn, unused items within 30 days of ship date for an exchange. Exchanges are only valid for the same item in a different size. We will send you the requested item at no shipping charge to you.
The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceble carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
On the back of your packing slip, note the reason(s) for the exchange. Enclose your packing slip with the item and ship to:
CBAA, MSU-IIT
Tibanga, Iligan City
9200
Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you.
The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceble carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
On the back of your packing slip, note the reason(s) for the exchange. Enclose your packing slip with the item and ship to:
CBAA, MSU-IIT
Tibanga, Iligan City
9200
Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you.
